Your Online Store
With a custom built e-commerce solution from Convey2web, you will save money by reducing time and labor costs while improving customer communication. Your customers will appreciate the convenience and cost savings of shopping on-line. Whether you need a small e-commerce add-on to your existing site or a complete turn-key solution, Convey2web has the knowledge and resources to meet your needs, exceed your expectations, and help you realize the return on investment you've been searching for. E-Commerce gives your business the interactive ability to place goods and services on the Internet where the customer can search, select and purchase products online instantly. There are huge benefits in E-Commerce. It opens a whole new distribution channel, accessing new customers, with new products and services. Unlike conventional retail it has virtually no overheads. It offers global reach enabling your business to become an International company not-to-mention accessing remote areas in this country alone. There is a wide range of commerce solutions now, to suit every size of business, and budget.
This is the most common form of E-Commerce. Creating a virtual storefront gives you access to global markets, and allows the opportunity for small businesses to compete with larger rivals on a more level playing field. The entire sales process is done at once: Marketing, sales transactions, supplier relationships and customer support.
E-Commerce does not mean you will need to change your business. It requires evolving and enhancing your business procedures to improve your overall efficiency and build stronger customer relationships.
Convey2web provides all the components required to help improve you business’s performance using the power and flexibility of Internet technologies. Combining the right mix of our services with your existing business structure. Convey2web will design a tailor-made solution built around your specific needs. Whatever size the project, be assured that Convey2web will always apply the same level of professionalism, innovation, and experience.
Hosting and Maintenance
Once your site is up and running, Convey2web will maintain it for you. This process is important because we can provide you with regular statistics and help you with decisions on the future direction of your site. As an alternative, you may wish to maintain your own site, in which we can train your staff and still offer advice later on if required.
How do I gain customers?
Today, people are working longer hours and have fewer days off. The biggest marketing tool of E-Commerce is that it gives your business the ability to be open 24-hours a day, 7-days a week. Convey2web can take care of your on-line trading requirements, from a simple E-mail ordering system, or to have an automated system fax you the orders, or to accepting credit card purchases and handling the merchant banking services. We also provide tailor made search engine optimization services to enable you to gain customers from search engines such as Google, Yahoo and MSN.
You can have a customer support service on-line, by creating on-line help pages for your products. Customers can browse through your support pages.
Keeping your Customers
There are fun and innovative ways in which your business can portray a good “community” atmosphere on-line. These can include discussion forums, chat rooms, FAQ’s, and product trouble-shooting feedback pages. All of which your customers will create how easy is that?